Shipping/Return Information:   US-based Customers - All watch strap orders within the US will be processed in 3-4 business days and shipped within 3-4 business days after processing via United States Postal Service (USPS) First Class Mail with tracking. Delivery confirmation/signature required is an extra service. Bradystraps.com is not responsible/liable for items lost or stolen in transit or delays caused by the USPS.   International Customers- All International watch strap orders will be processed in 3-4 business days and shipped within 3-4 business days after processing via USPS International First Class Mail. There is no tracking with this service. Delivery time will depend on the delivery country. Bradystraps.com is not responsible/liable for items lost or stolen in transit or delays caused by the USPS.   Other shipping methods - We can ship via USPS Priority Mail, US International Priority Mail, UPS or FedEx to any customer at the customers expense.  Please contact us directly regarding this.   Communication regarding orders - We can be contacted at any time in the order process and we are happy to answer any questions you may have. Please use the Contact feature on our site to send a message or you may email us at: 34dean@gmail.com. We will respond to your inquiry within 24 hours. Returns: Any white stitched strap can be returned for a refund or exchange provided it is unworn and in its original packaging.  All colored stitch straps are deemed "Custom" and are non-returnable.